Thank you for choosing Rhinestone Belt Shop, your destination for exquisite rhinestone belts. We prioritize your satisfaction and aim to make your shopping experience seamless and enjoyable. Please take a moment to review our return policy below.
Applicability
Our return policy applies only if you receive a damaged or incorrect item from us. If your order arrives in less than perfect condition, follow the steps below for a hassle-free return.
Return Process
1. Initiate Contact
Reach out to our customer service team at support@rhinestonebeltshop.com with your order number and a detailed explanation of the reason for the return. Please include clear photos of the front and back of the product.
2. Await Instructions
Our team will provide you with the return address and any additional documentation needed to ensure a smooth return process.
3. Secure Packaging
Pack the product securely, ideally in its original packaging. If the original packaging is unavailable, use a suitable alternative to protect the product during transit.
4. Shipping
Use a reliable and trackable shipping method. We recommend keeping proof of shipment for your records.
5. Inspection and Refund
Once we receive the returned product, our team will inspect it to confirm it meets the return conditions. Upon successful inspection, we will process the refund within 30 days to your original payment method. Please note that the actual reflection of the refund in your account may vary depending on your bank or payment processor.
Important Points
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Customers are responsible for return shipping costs, except for damaged or incorrect items.
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We reserve the right to decline refunds if the returned product does not meet the stipulated conditions or is returned after 30 days.
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Customized or personalized items are non-refundable unless damaged or defective.
Additional Notes
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New and defective items can be returned.
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Returns must be initiated within 30 days of receiving your order.
If you have any questions or need assistance, please contact our dedicated support team at support@rhinestonebeltshop.com. We are here to ensure your experience with Rhinestone Belt Shop is nothing short of exceptional.
For further details, visit us at Rhinestone Belt Shop